The Information Commissioner’s Office (ICO) has issued a reminder to all app developers regarding the paramount importance of safeguarding users’ privacy. This follows on from a recent review of period and fertility apps, in which the ICO carefully scrutinised these apps to assess their handling of personal data, and to determine whether there are any potential adverse effects on users. Last year, the ICO looked closely at period and fertility apps to understand how they process personal data and identify whether there is any negative impact on users as a result. As part of the review, the ICO contacted several app providers to find out more about their privacy practices. They also engaged with app users to understand their experiences.
While no serious compliance issues or evidence of harms were identified, the ICO wants to remind all app developers about the importance of protecting users’ personal information, especially where sensitive information such as health data is involved. The ICO shared four practical tips to help app developers comply with their data protection obligations and maintain the privacy of their users. These are: ensure the apps are being transparent with how they use people’s personal information; ensure that valid consent to use people’s personal information has been obtained; establish the correct lawful basis in order to process personal data, such as consent: and be accountable for any personal information being that is held. The ICO will be following this up with further advice for app users in the coming weeks, which will outline steps they can take to further protect their privacy.