Consequences of a product safety or liability incident can be huge with the average cost of a recall estimated to be £6m.
But it's not just the actual cost, news of a safety issue can spread rapidly and there are sizable risks to content with such damage to your reputation / valued brand names and share price decline. Sales of your competitors' products tend to go up when brands are off the shelves and you may never get that shelf space back.
The repercussions will largely depend on the way you react which is why it is so important to have the support and contingencies in place if things go wrong.
We provide a comprehensive offering on product liability and product safety, with a team of experienced criminal and civil litigators who work together to advise on all aspects of a product’s lifecycle.
Our team can guide you at every point, from when a concern first arises as to a potential issue, through the information gathering and risk assessment process. If there is a safety issue, we can help liaise with regulators and guide you through the process of any corrective action.
Whether you are an established manufacturer or retailer. expanding your range or new to market, we can help you plan and prepare by helping you draft or update your product safety and recall policies and response plans supporting that with relevant training for key people in your business. We can also help you horizon scan for coming risks.
At all times our focus is on minimising legal and reputational risks, and the disruption to your operations, while finding commercial solutions to get you and your company back to business as usual.
We support clients involved in threatened or actual claims, from defending group actions from consumers to pursuing suppliers for the supply of defective products, our expert team have dealt with product litigation on all fronts and guide clients through the process at every stage.
Recent events have impacted almost every aspect of our lives. These are times of real challenge – but also opportunity. Download the business disputes risk radar for a snapshot of the most immediate legal risks.
